how to install your Livebox for the first time using a wireless set up

When you first get your Livebox, we suggest that you set it up with the Ethernet cable provided in the box, using a wired connection. If this is not possible, you can set-up your Livebox using the Wireless option. Before doing so, you'll need to ensure that your wireless adapter is 'paired' with your Livebox. If you've not yet done this, you'll find help in one of the articles below:

• Speedtouch 121g adapter using the Wireless Install CD.

• Windows Wireless Manager, e.g. Centrino.

Once you've connected your wireless adapter to your Livebox, the instructions below will show you how to install your Livebox.

Note: If you're struggling to set up your Livebox, we have experts at hand to assist you with your installation, If you would like to know more about this offer, take a look at our Livebox home installation service

starting the installation

Switch on the computer you want to connect to the Internet and insert the installation CD into your CD-ROM drive. It should load automatically.

You'll be asked to select the type of installation you require - select install Livebox for the first time.

If you're having problems clicking on a button, you'll find more help here.

A1 - important information

If you have firewall software on your computer, disable this before starting installation. If this is not possible, you will need to Accept, or Grant access to any prompts that you see during installation.

It will also help to close any other programs that you have open on your computer.

Click on next to continue.

A2 - got everything you need

To install Livebox using a wireless connection you'll need:

• Livebox x1

• broadband cable (RJ11)

• broadband filters x2

• power adapter x1

• username & password (e.g. yourname.orangehome.co.uk@fs)

• a wireless adapter which is connected to your Livebox

If you have everything that you need, click yes I have everything and move on to step A3

If not, please take a note of the exact description of the missing equipment, and contact us.

A3 - how should it look when I'm finished?

To show what a completed wireless set-up should look like, click on show wireless set-up.

Don't worry; we'll guide you through the steps during installation.

Click on next to continue.

A4 - getting started - plug it in

Connect the power adapter to the Livebox and plug the power adapter into the mains (checking the mains is switched on).

Click on next to continue.

A5 - getting started - plug it in

Connect the phone cable (RJ11) to the Livebox (directly next to the power socket).

Next, connect the phone cable (RJ11) to one of your broadband filters.

Click on next to continue.

A6 - getting started - plug it in

Connect the filter to your wall socket.

If you need to plug your phone into the same socket as Livebox, make sure you connect it through the broadband filter.

Note: If you have other equipment plugged into your telephone line, e.g. additional phones, a fax machine, or Sky, these will all need to be filtered.

Click on next to continue.

A7 - check your broadband is live

Check that the @ light and the pairing light on your Livebox are flashing slowly (about once a second).

You can ignore the other lights for now.

If they are, click on next to continue and move on to step 9.

If the @ light is not flashing slowly, your broadband service may not be live yet. Remember it can take up to 10 working days to activate broadband.

If it has been less than 10 working days, please run the installation again in a few days' time.

If it has been longer than 10 working days, we suggest that you check your filters are set up correctly.

If it still isn't working, contact us.

A8 - how do you want to connect to Livebox?

Select the option I want a wireless connection.

If you are prompted with a 'Network verification' error #581, don't worry.

Simply click on continue to proceed.

A9 - installing software

Please wait while we install the files you need.

If you receive an alert from your firewall or anti-spyware software, select Allow, Grant Access or a similar option.

C1 - can your computer connect wirelessly?

Before inserting the Livebox installation CD, we suggested that you connected your wireless adapter to your Livebox. If you haven't done this yet, we suggest that you go back to the start of this article for more help.

If you successfully managed to do this, click on next to continue.

C2 - connect your computer to Livebox

As you've already connected your wireless adapter to Livebox, click on next to continue.

C4 - confirming wireless connection

The installation CD will confirm that the Livebox can connect to your wireless device.

If you get the error '#503 - Failed to connect to Livebox' it's likely that you haven't set up your wireless adapter. You'll find more help with this at the start of this article. Alternatively, check that you have disabled your firewall and try again.

B4 - enter your username and password

Enter your broadband username and password, e.g. yourname.orangehome.co.uk@fs. You chose your username and password when you registered for our broadband service and we confirmed these by email.

Remember that your password is case sensitive i.e. 'apple' is not the same as 'Apple' or 'APPLE'.

Once entered, click on next to continue.

B5 - confirming username & password

The installation CD will confirm the username and password and connect your Livebox to the Internet.

If successful, move to B7.

B6 - connection failed

#506 - ADSL synchronisation

• check that your broadband cable is plugged in directly next to the power cable

• check that you have set up your broadband filters correctly. Remember, you need a filter for each piece of telephone equipment.

• check that you have waited for the 10 working days for your line to be active

#507 - identification error

• click on try again to check that you've entered the correct username and password

B7 - congratulations

Your Livebox is now set up and ready to use.

If you'd like to test your connection, select start browsing.

To use the Internet in the future, simply open Internet Explorer.

Note: From time to time, we'll need to update your Livebox to ensure we can deliver a good service to you. To allow this to happen, please ensure Livebox is connected to the Internet and switched on as constantly as possible. You'll probably find that your Livebox updates itself in the first couple of days after connecting to the Internet. If you'd like to know more, see the article automatic firmware updates for your Livebox.